Delivery & Return

Fast and reliable delivery for all Babyfest orders.
Free shipping on thousands of items over $100.
Select your preferred delivery date & time at checkout for added convenience.

Delivery Options Overview

Babyfest offers flexible and secure delivery options to meet all customer needs.
Your order is handled with care from warehouse to doorstep using trusted carriers such as UPS, USPS and FedEx.
Below is a clear overview of our available shipping methods and estimated delivery times.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

Exchange or Return of Goods

If your product is unused and in its original condition, you may request an exchange or return within 14 days of delivery.
To ensure a smooth process, please make sure the item is preserved in its original packaging and includes all accompanying components.

A return cannot be accepted if any of the following are missing:

  • complete product and accessories,

  • proof of purchase from the Babyfest online store,

  • warranty card (if applicable),

  • a written description of the issue provided by the service team (for defective items).

Refunds are issued in accordance with current consumer protection regulations once the returned item is inspected and confirmed.

FAQs

My order hasn’t arrived yet. Where is it?

Orders are shipped within the estimated delivery window shown at checkout.
Once your order has been dispatched, you’ll receive a tracking number via email.
You can track your package at any time through UPS, USPS, or FedEx depending on the carrier used.
If the delivery window has passed, contact our support team and we’ll assist you immediately.

Do you deliver on public holidays?

Most carriers do not operate on federal holidays.
If your order is placed before a holiday, it may be processed the next business day.
Delivery dates shown at checkout will automatically reflect any holiday delays.

Do you deliver to my postcode?

Babyfest ships to most U.S. residential and business addresses.
To check availability, simply enter your ZIP code during checkout.
If your area is restricted or requires special service, the system will notify you automatically.

Is next-day delivery available on all orders?

Next-day delivery is available for eligible items and locations.
Availability depends on the product size, your ZIP code, and carrier cutoff times.
Options will appear at checkout if next-day service is supported for your order.

Do I need to be there to sign for delivery?

Most Babyfest orders do not require a signature.
However, high-value or large items may require one for security.
If a signature is needed, this will be indicated in your tracking details.

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Online Store of Certified Baby Brands and Safe Baby Essentials

Then the question arises: where’s the trust coming from? Not there yet? That’s not so bad — that’s exactly why we work with proven, certified baby brands. But what if the product doesn’t meet the standards, or the materials aren’t as safe as they should be? Too many unknowns, too little transparency, packaging that feels unreliable, or suppliers that don’t provide the clarity families deserve — these things can break the entire experience.

A customer who is unhappy for a clear reason is one thing. But a customer who feels something is “off” without knowing why — that’s far worse. It often means the supply chain wasn’t carefully built, the brand didn’t communicate openly, or there were no checkpoints to ensure safety and authenticity. It’s quality control gone wrong from the start.

So if that’s the concern, how about the opposite approach? How can you trust a product without knowing the brand behind it? Without transparency, certifications, verified suppliers, proper taxes, or a reliable team? These are the real signals of trust — the details that matter far beyond appearance: manufacturing standards, material safety, compliance documents, regulated production, and the people who stand behind it all.

At BabyFest, we work only with original, fully certified baby brands. Every item goes through proper documentation, tax compliance, and authenticity checks. Our team — a dedicated group of specialists — reviews each product with meticulous care. Because for babies, every detail carries weight, every choice reflects responsibility, and every product should deliver comfort, safety, and peace of mind.

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